Sewage and Biohazard Cleanup in Fairfield, CA
Sewer backups, overflowing toilets and rodent droppings. One call to us, with the biohazard removal done by a licensed company we arrange. Call or text (707) 816-7103 at any hour.
What we do
Sewage is not the same as a clean leak. The EPA's flood cleanup guidance says flood water can bring microorganisms, including from sewage, inside buildings, and that exposure can cause allergic or irritant effects or in some cases infectious diseases. Mouse and rat droppings carry a different risk: the California Department of Public Health says sweeping or vacuuming mouse droppings stirs up material that can spread hantavirus in the air.
This page covers two kinds of job. The first is a sewage backup, where wastewater comes back up from a sewer or waste line through a floor drain, a toilet or a shower. The second is mouse or rat droppings in an attic, a garage, a crawl space or a storage room.
You make one call to us. We take the work order and coordinate the job, and the biohazard removal itself is carried out by a licensed biohazard cleanup company that we arrange. Our own crew handles the work around it, all services we already offer: water extraction, drying, carpet, upholstery and hard floor cleaning, and odor removal. On that work, we document the damage with photos and moisture readings and work with your adjuster. Call or text (707) 816-7103, 24 hours a day.
Our process
People and pets stay out of the area first. The CDC's disaster cleanup guidance says to keep children and pets away from the affected area until cleanup is done, and to wear rubber boots, rubber gloves and goggles if sewage is involved. An active backup in the sewer line needs a plumber or the sewer district to stop it.
When you call, we take down what happened and which rooms it reached, and we set up the job. The licensed biohazard company we bring in handles the biohazard removal. Our crew handles emergency water extraction, drying, and cleaning the carpet, upholstery and hard floors that can be kept, plus odor removal.
Not everything can be kept. In its disaster cleanup guidance, the CDC says to throw away anything that cannot be cleaned or dried quickly, which includes carpeting, carpet padding, rugs and upholstered furniture, and to remove and discard drywall and insulation contaminated with sewage.
We do not trap, bait or otherwise control mice or rats. For that, call a licensed pest control company.
Who sewage and biohazard cleanup is for
- A sewer line that backed up through a floor drain or shower
- A toilet overflow that soaked carpet or ran under flooring
- Wastewater from a failed drain line under a sink or in a wall
- Mouse or rat droppings in an attic, garage or storage room
- Droppings in a crawl space after the pest company has finished
- Landlords turning over a unit after a sewage or rodent problem
Why a sewage backup is a different job from a leak
A burst supply line usually starts out as clean water. A sewer backup starts out as wastewater. The EPA's flood cleanup guidance says damage from a pipe leak or rainwater typically presents fewer hazards than a flood, and that flood water can bring microorganisms, including from sewage, inside buildings.
That difference matters when you decide what to keep. The CDC's disaster and flood cleanup guidance lists carpeting, carpet padding, rugs and upholstered furniture among the things to throw away if they cannot be cleaned or dried quickly, and says drywall and insulation contaminated with sewage should be removed and discarded.
What to do before we get there
If you suspect a sewer backup, stop using the drains and toilets and call a plumber or the sewer district. Keep children and pets away from the area, which is the CDC's advice too. Do not mix bleach with ammonia or any other cleaner. The CDC says never to do it, and the EPA warns that the combination can be toxic.
Take photos of the water, the rooms it reached and anything it soaked before you move it. Then call your insurer. The Insurance Information Institute says sewer backups are not covered under a typical homeowners policy unless the coverage was bought separately or as an endorsement, so it is worth asking early what yours says.
Rodent droppings: wet cleaning only
Do not reach for a broom or a shop vac. The California Department of Public Health says not to sweep or vacuum an area that may be contaminated with mouse droppings or nests, because sweeping or vacuuming stirs up material that can spread hantavirus in the air.
Its steps include getting gloves and a disinfectant or a fresh bleach solution ready, airing the space out for 30 minutes, then spraying with disinfectant or a fresh bleach solution until very wet and letting it soak for at least 5 minutes, wearing gloves. For heavily infested areas, the department says to consider a respirator as well. Read its full guidance and the product label before you start.
We do not trap, bait or otherwise control mice or rats. California licenses structural pest control separately, so a licensed pest control company handles that part.
Book a cleanup
Call or text (707) 816-7103 at any hour. Tell us what happened, where, and which rooms it reached. We take the work order, a licensed biohazard cleanup company we arrange handles the biohazard removal, and our crew handles the extraction, drying, cleaning and odor work. Family-owned in Fairfield since 2013, serving Fairfield, Suisun City, Cordelia, Green Valley, Vacaville, Dixon, Vallejo, Benicia, American Canyon, Napa and Concord.
Where we take sewage and biohazard cleanup jobs
We are based on Suisun Valley Road in Fairfield, California, and cover Fairfield, Suisun City, Cordelia, Green Valley, Vacaville, Dixon, Vallejo, Benicia, American Canyon, Napa and Concord.
Sewage and Biohazard Cleanup across the Greater Bay Area
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Sewage and Biohazard Cleanup FAQs
Who removes the biohazard waste?
A licensed biohazard cleanup company that we arrange. You make one call to us, we take the work order and coordinate the job, and that licensed company carries out the biohazard removal. Our own crew handles the water extraction, drying, cleaning and odor work around it.
Is a sewage backup dangerous to clean up myself?
It can be. The EPA says flood water can bring microorganisms, including from sewage, inside buildings, and that exposure can cause allergic or irritant effects or in some cases infectious diseases. It also says children, pregnant people and anyone with asthma or a weakened immune system should not take part in flood cleanup. If you do any of it yourself, the CDC says to wear rubber boots, rubber gloves and goggles.
Can carpet be saved after a sewage backup?
Do not assume it can. The CDC's disaster cleanup guidance lists carpeting, carpet padding, rugs and upholstered furniture among the things to throw away if they cannot be cleaned or dried quickly, and says to discard drywall and insulation contaminated with sewage. The EPA says materials that do not soak up water can usually be cleaned and dried.
Should I vacuum up mouse droppings?
No. The California Department of Public Health says not to sweep or vacuum an area that may be contaminated with mouse droppings or nests, because it stirs up material that can spread hantavirus in the air. Its guidance is to wear gloves, air the space out for 30 minutes, spray the area with disinfectant or a fresh bleach solution until very wet, and let it soak for at least 5 minutes before cleaning it up. Follow the product label too.
Do you get rid of the mice or rats too?
No. We do not trap, bait or otherwise control mice or rats. In California, the business of structural pest control needs a license from the Structural Pest Control Board, so call a licensed pest control company for that part.
Does homeowners insurance cover a sewer backup?
It depends on your policy. The Insurance Information Institute says sewer backups are not covered under a typical homeowners policy or by flood insurance, and that the coverage is bought separately or as an endorsement. Read your own policy and ask your agent. For the water and cleaning work our own crew does, we document the damage with photos and moisture readings and work with your adjuster.
How fast does a sewage backup need to be cleaned up?
As soon as it is safe. The CDC says to clean up and dry a home quickly after a storm or flood, within 24 to 48 hours if possible, and the EPA says that in most cases mold will not grow if wet items are dried within 24 to 48 hours.
Can I call you at night?
Yes. We answer (707) 816-7103 24 hours a day, seven days a week, by call or text. Tell us where the water came from and which rooms it reached, and we will tell you what happens next.
Which areas do you cover for sewage and biohazard cleanup?
We are based on Suisun Valley Road in Fairfield and cover Fairfield, Suisun City, Cordelia, Green Valley, Vacaville, Dixon, Vallejo, Benicia, American Canyon, Napa and Concord.
Related services
The work our own crew handles on these jobs, from our base in Fairfield.
Ready to book sewage and biohazard cleanup?
Family-owned in Fairfield since 2013. One call to us, and a licensed biohazard cleanup company we arrange handles the biohazard removal. Call or text at any hour.